
Senior Account Manager
Senior Account Manager
facts

leading provider of cloud-based e-commerce solutions

3+ years in account management, customer success, sales and/or business development

Berlin

profit from strong corporate growth + great development opportunities + very attractive package
THE COMPANY
The solution provides automation, analysis and optimization capabilities for dozens of online channels including Amazon, Google, eBay, Facebook and others.
That's why thousands of customers rely on them for innovative solutions to help them expand their e-commerce business.
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facts

leading provider of cloud-based e-commerce solutions

3+ years in account management, customer success, sales and/or business development

Berlin

profit from strong corporate growth + great development opportunities + very attractive package
BENEFITS

Very successful solution

Unlimited opportunities for development

outstanding compensation package
Berlin
They are already successfully selling to these companies:





Areas of responsibility:
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- list-info-icon Maintain and develop strong customer relationships through continuous and proactive communication to ensure customer satisfaction, growth and high renewal rates.
- list-info-icon Holistically seeking and understanding customers’ key business objectives; developing creative solutions and promoting strategic direction
- list-info-icon Effective management of contract renewals and renegotiations
- list-info-icon Increase customer revenue, both direct and indirect; upsell and crosssell appropriate features and products.
- list-info-icon Active monitoring and risk mitigation of the customer base
- list-info-icon Identify key contacts, decision makers and managers for each account and maintain regular, consistent communication and proactive site visits
- list-info-icon Develop a comprehensive understanding of all products and ensure that accounts use all the relevant features of the complete software.
- list-info-icon Keep abreast of market changes and product developments and communicate this to customers with the impact on their business and proposed recommendations
- list-info-icon Work effectively with other departments – including sales, finance, product, and support – to ensure customer success and an optimal customer experience
- list-info-icon Pass on customer feedback to the relevant departments
- list-info-icon Share knowledge, tools and techniques within the team and be a resource for younger members
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Desired profile:
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- list-info-icon BS or BA degree required
- list-info-icon 3+ years in account management, customer success, sales and/or business development
- list-info-icon Experience in relationship building and strategic advice and management of contacts at director and executive level
- list-info-icon The ability to understand the client’s business and what drives decision making
- list-info-icon Presentation and relationship building skills
- list-info-icon Exceptional time management and organization
- list-info-icon Excellent communication and negotiation skills and the ability to overcome objections
- list-info-icon Independent attitude and passion for success, but also team spirit and role model for other team members
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Apply now!

REBECCA SCHWEEN
Point of Contact
+49 30 21 78 05 78
superstars@futuresales.works