Customer Success Manager

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facts

the world's leading cloud platform for the management of groupwide payments

Experience in one of the following areas: banking, payment transactions, treasury management

Walldorf, Krefeld, Berlin or home office

unique selling proposition + good development opportunities

THE COMPANY

The company with its 140 employees is the world's leading cloud platform for the management of group-wide payments. Founded in 2010, the company was named one of the top 100 German growth champions. The course is set for growth and the company management enjoys an excellent reputation in the cloud and treasury market.

The solution has been used successfully for many years at both large and medium-sized companies, including Adecco Group, Hugo Boss, Fresenius, Fugro, Lanxess, OSRAM and QIAGEN. More than 25% of DAX companies are already customers. The platform's high level of security and deep integration with existing ERP systems is certified by ISO-27001, SAP, SOC 1, SOC 2 and TISAX.

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facts

the world's leading cloud platform for the management of groupwide payments

Experience in one of the following areas: banking, payment transactions, treasury management

Walldorf, Krefeld, Berlin or home office

unique selling proposition + good development opportunities

BENEFITS

very easy integration with ERP systems

Being an entrepreneur within the business

outstanding compensation package

Apply now!

Walldorf, Krefeld, Berlin (Home Office) and on client site

The company is represented at 6 locations worldwide: Walldorf (DE), Krefeld (DE), Berlin (DE), Sofia (BGR), 's-Hertogenbosch (NL) and Boston (USA).

The role can be carried out from home office, with a close collaboration within the sales team and sales leader.

The travel for this role is anticipated to be 2-3 days a week.

They are already successfully selling to these companies:

Areas of responsibility:

- - - - list-info-icon Plan, manage and execute onboarding projects for the cloud platform with our national and international customers
      - list-info-icon Providing technical and business expertise to solve customers’ cash management needs on the platform
      - list-info-icon Work with customers to understand and document business and product requirements
      - list-info-icon Manage the implementation of product requirements in close coordination with product development teams as needed
      - list-info-icon Customer care and training
      - list-info-icon Analyze and solve customer problems with the platform

Desired profile:

- - - list-info-icon Successful university education, preferably in a relevant field of study
    - list-info-icon Several years of experience in a relevant field
    - list-info-icon Experience in one of the following areas: banking, payment transactions, treasury management or a related area (ideally in consulting)
    - list-info-icon Very good knowledge of German and English, both spoken and written; other languages would be an advantage
    - list-info-icon Strong drive, resilience and passion for excellence
    - list-info-icon Strong communication skills